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Directions and Parking

Car

We are located on the corner of Victoria Street and Robert Street in Ashfield.  We have onsite parking available for our visitors, and unmetered parking in the surrounding streets if required.

Train

The nearest station to the hospital is Ashfield Station. Trains run from the City and Western suburbs regularly with trains departing every 10-15 mins. From the station the hospital is about a 10 minute walk.

Bus

Regular buses run including State Transit Bus 483 leaving from Liverpool Road near Hercules Street along Liverpool Road to Victoria Street with a 9 minute walk to the hospital.  Alternatively, take the State Transit Bus 409 leaving from Elizabeth Street near Bland street to Queen Street near Robert Street with a 6 minute walk.

Feedback

At our Hospital, we prioritise your experience and well-being. We strive to deliver courteous and professional care and service at all times. If, however, your experience falls short of your expectations, we encourage you to share your feedback with us. Your input is invaluable in helping us maintain and improve our standards of care.

Whether you have a compliment, concern, or complaint, we are here to listen. No feedback is too small to mention. Please don’t hesitate to approach any staff member or request to speak with our Nursing Unit Manager. Your feedback matters, and addressing your concerns is a priority for us.

Patient Feedback We are dedicated to providing exceptional care and customer service to our patients. Your feedback plays a crucial role in evaluating and enhancing the care we deliver. We greatly appreciate the comments and suggestions you provide to help us improve our services. If you have comments, compliments or complaints you can fill in the form below.

If you wish to make a complaint, there are several options. We would prefer to help while you are in hospital so please let us know. You may: Discuss your concerns with the Nursing Unit Manager or the Director of Clinical Services Phone: (02) 9797 0555